Transparency Statement
Business Identity
Welcome to Nepudis (www.nepudis.com).
We are a brand specializing in premium natural food products — including coffee, tea, dry fruits, millets, and spices — sourced and packaged with care. Our goal is to bring you the pure taste of tradition and nature.
Our operations are based in India under the legal entity SUNDRIP ENTERPRISES LLP (LLP Registration No. ACN 2849). We hold the requisite licenses and registrations (FSSAI, MSME, GST, barcode/licensing) and strictly follow all food-safety and regulatory compliance standards.
We believe in transparency, quality, ethical sourcing, and building long-term trust with our customers.
Business Model
We source raw materials (coffee beans, teas, dry fruits, millets, and spices) from trusted growers and partners.
We process, pack, and sell these products in Nepudis-branded pouches, directly to customers via our website (www.nepudis.com) and other retail or marketplace channels.
By managing our branding, packaging, and end-to-end supply chain, we maintain premium quality at fair prices.
We focus on sustainability — using natural ingredients, minimal additives, transparent packaging, and clear labelling.
Our mid-term plan (1 – 20 years) prioritizes brand reputation and quality over short-term growth.
Policies
Quality & Food Safety
Quality & Food Safety
All Nepudis products comply with FSSAI food-safety standards and undergo strict inspection before packing.
Our packaging is hygienic and clearly labelled with ingredients, origin, weight, batch, and expiry details.
If you experience any issue (e.g., spoilage, defective seal), please contact us promptly.
Return / Refund / Replacement
If you receive a damaged or faulty item, please contact us within 7 days of receipt with a clear photo.
We will review and offer a replacement or refund as per our refund policy.
As our products are food items, unused/unopened products may be required for replacement eligibility.
Privacy & Data
We collect only essential customer information (name, address, email, phone) to process orders and communicate with you.
We never share your personal data with third parties for marketing without your consent.
We use your contact details only for order updates and optional promotional updates (if you opt in).
Read our full Privacy Policy.
Shipping & Delivery
Orders are typically dispatched within 2 – 5 business days after payment confirmation.
Delivery time varies based on your location and our courier partners.
You’ll receive tracking details by email/SMS once your order is shipped.
See our Shipping Policy for more details.
Intellectual Property & Branding
“Nepudis” and its associated logo, design, and packaging are trademarks of SUNDRIP ENTERPRISES LLP.
Please do not reproduce our brand assets without written consent.
All text, images, and content on www.nepudis.com are owned by Nepudis unless otherwise credited.
Read our Trademark Policy.
Terms & Conditions
By purchasing from www.nepudis.com, you agree to our Terms & Conditions and related policy documents.
We may update our policies periodically; significant updates will be posted on this website
support@nepudis.com
info@nepudis.com
Contact: +91 738 689 1622
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